This is actually my favorite online article about air traffic control. It tells the sensitive nature of my job.
Which is why I cringe when I hear some of the so-called pundits calling controllers lazy, overpaid prima donnas. That type of comment shows no understanding of what controllers endure every working day of their lives. I would give anything to drag one of these naysayers up to the tower, strap a headset on them, and give them a chance to guide dozens of speeding jets carrying thousands of people through a congested airspace. In a thunderstorm. At 2 in the morning.
Couldn't agree more.